Electronic Word of Mouth as a Promotional Technique: New Insights from Social Media -  - Books - Taylor & Francis Ltd - 9780367584764 - June 30, 2020
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Electronic Word of Mouth as a Promotional Technique: New Insights from Social Media 1st edition

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This book explores the current state of knowledge on how electronic word-of-mouth (eWOM) can help or hurt brands. A series of articles explores how marketers can use eWOM to help build brands as well as how negative eWOM can be harmful to brands. This book was originally published as a special issue of the International Journal of Advertising


168 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 30, 2020
ISBN13 9780367584764
Publishers Taylor & Francis Ltd
Pages 168
Dimensions 150 × 220 × 10 mm   ·   330 g
Language English  
Editor Chu, Shu-Chuan
Editor Kim, Juran
Editor Taylor, Charles R.

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