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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process Galbraith, Jay R. (Center for Effective Organizations at the University of Southern California)
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
Galbraith, Jay R. (Center for Effective Organizations at the University of Southern California)
Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure, management processes, reward and management systems, and people practices.
208 pages, Illustrations,
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | April 1, 2005 |
| ISBN13 | 9780787979195 |
| Publishers | John Wiley & Sons Inc |
| Pages | 208 |
| Dimensions | 160 × 231 × 23 mm · 403 g |
| Language | English |
