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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality Smit, Bert (NHTV Breda University of Applied Sciences, the Netherlands) 2nd edition
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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality
Smit, Bert (NHTV Breda University of Applied Sciences, the Netherlands)
Fully revised and updated, the second edition of this popular text focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries.
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | July 28, 2026 |
| ISBN13 | 9781032964355 |
| Publishers | Taylor & Francis Ltd |
| Pages | 282 |
| Dimensions | 150 × 220 × 20 mm · 710 g |