Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives - Emily Yellin - Books - Simon & Schuster - 9781416546900 - August 17, 2010
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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives Updated edition

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"Updated throughout plus new introduction and new chapter"--Cover.


301 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 17, 2010
ISBN13 9781416546900
Publishers Simon & Schuster
Pages 320
Dimensions 163 × 220 × 21 mm   ·   268 g

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