Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas - Don Tapping - Books - Taylor & Francis Inc - 9781563272462 - February 20, 2003
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Don Tapping
Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas 1st edition

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Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office.

176 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released February 20, 2003
ISBN13 9781563272462
Publishers Taylor & Francis Inc
Pages 176
Dimensions 217 × 278 × 14 mm   ·   516 g
Language English  

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