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Richard A. Swanson
When organisations commit resources to training or implement new policies, they want to see measurable results. Using real-life examples and step-by-step instructions, this consummately practical guide shows human resources professionals how to quantify outcomes in three major areas: performance, learning, and perceptions.
282 pages, Illustrations
| Media | Books Book |
| Released | May 13, 1999 |
| ISBN13 | 9781576750445 |
| Publishers | Berrett-Koehler |
| Pages | 296 |
| Dimensions | 167 × 243 × 25 mm · 582 g |
| Language | English |
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