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Service Design: A practical guide to creating customer centric services Debra Paul
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Service Design: A practical guide to creating customer centric services
Debra Paul
With customer expectations higher than ever before, delivering great service is no longer optional, it’s essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | July 7, 2026 |
| ISBN13 | 9781780177274 |
| Publishers | BCS Learning & Development Limited |
| Pages | 338 |
| Dimensions | 170 × 244 × 18 mm · 730 g |
| Language | English |
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