Shann Turnbull

Designing Resilient Organisations: with Operating Advantages for Public, Private, Non-profit and Government Entities and Their Stakeholders Shann Turnbull

Dr Turnbull's created a method for designing, comparing and evaluating organisations in the private, non-profit and government sectors. This was achieved by applying the science of control and communication used by scientists to design complex self-regulating machinery and self-governing robots to the control and communication systems among individuals and their organisations. Transaction Byte Analysis is used to replace and extend the explanatory power of Transaction Costs Economics to allow the evaluation of complex organisations. The analysis is based on the laws of cybernetics. They explain why DNA has hard-wired social creatures to be governed by neural networks and possess contrary behaviour. Unlike hierarchies, network governance allows individuals and organisations to be contrary. This provides resilience to efficiently and reliably sustain their existence in complex environments. Command and control hierarchies inhibit contrariness and so resilience. This explains why extended communications hierarchies are not found in nature. The title of the research was: "The governance of firms controlled by more than one board: Theory development and examples".