J.d., Ph.d, Allen T. Craddock

Analysis of Online Dispute Resolution: a Closer Look at Human Behavioral Changes During Conflict in the Online Environment J.d., Ph.d, Allen T. Craddock

Due to the expansion and widespread use of the Internet, interaction and communication that were previously conducted face-to-face have moved to the online environment. This new environment brings special problems, issues, and adaptations. One of the more recent practices that has moved to the online environment is formal negotiation. This book studies human behaviorial similarities and differences of parties during situational negotiations, by comparing reported behaviors of negotiators who negotiate online with reported behaviors of negotiators who negotiate face-to-face.