Designing Service Machines: Translating Principles of System Science to Service Design - Translational Systems Sciences - Ram Babu Roy - Books - Springer Verlag, Singapore - 9789811309168 - July 12, 2018
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Ram Babu Roy
Designing Service Machines: Translating Principles of System Science to Service Design - Translational Systems Sciences 1st ed. 2019 edition

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This book presents a general conceptual framework to translate principles of system science and engineering to service design. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them.

82 pages, 16 Illustrations, color; 10 Illustrations, black and white; XV, 82 p. 26 illus., 16 illus.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 12, 2018
ISBN13 9789811309168
Publishers Springer Verlag, Singapore
Pages 82
Dimensions 150 × 220 × 20 mm   ·   322 g

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