Designing the Best Call Center for Your Business - Brendan Read - Books - Taylor & Francis Ltd - 9781138412163 - July 27, 2017
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Brendan Read
Designing the Best Call Center for Your Business 2nd edition

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Examines various aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

300 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 27, 2017
ISBN13 9781138412163
Publishers Taylor & Francis Ltd
Pages 300
Dimensions 150 × 220 × 20 mm   ·   453 g
Language English  

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