Designing Service Machines: Translating Principles of System Science to Service Design - Translational Systems Sciences - Ram Babu Roy - Books - Springer Verlag, Singapore - 9789811345326 - January 19, 2019
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Ram Babu Roy
Designing Service Machines: Translating Principles of System Science to Service Design - Translational Systems Sciences Softcover reprint of the original 1st ed. 2019 edition

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This book presents a general conceptual framework to translate principles of system science and engineering to service design. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them.

82 pages, 16 Illustrations, color; 10 Illustrations, black and white; XV, 82 p. 26 illus., 16 illus.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 19, 2019
ISBN13 9789811345326
Publishers Springer Verlag, Singapore
Pages 82
Dimensions 150 × 220 × 10 mm   ·   454 g

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